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How to set up your Video Doorbell Pro on Qubo App
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General Queries
What is Qubo Home Tab?
The Qubo Home Tab is a sophisticated device crafted for seamless integration with your Qubo video doorbell and Qubo door lock. Together, they facilitate convenient features like remotely unlocking your Qubo Smart Door Lock, accessing live outdoor feeds, and communicating with visitors. When not utilized for these tasks, the Home Tab transforms into a versatile digital photo frame, adding elegance to your wall decor or tabletop display with its accompanying stand.
What are the physical dimensions and display specifications of the Qubo Home Tab?
Display type- LCD IPS
Display size- 8 Inches
Is the Qubo Home Tab water-resistant or dust-proof?

No, Qubo Home tab is not water or dust proof.

Does Qubo home Tab have App Support like other Qubo smart devices?

Yes, Qubo Home Tab does come with an android/ iOS app support.

What devices are compatible with the Qubo Home Tab?

Qubo Home Tab is compatible with latest Video Doorbell Pro and Later support for older versions of Video Doorbell (Video Doorbell & Video Doorbell Ultra) would be rolled out.

Does Qubo Home Tab have built in battery?

No, it doesn't have a built-in battery & hence has no power back, the Home Tab requires a constant power supply to function effectively.

How Do I see MAC Address of my Qubo Home Tab?

  • Tap on Device settings on the top right corner of the screen
  • Scroll down and tap on About Device
  • Your MAC Address should be visible on your screen.

Or

  • Open your Qubo application on your Mobile
  • Tap on Qubo Home Tab under Display option
  • Tap on Device
  • Your MAC Address should be visible on your screen.

Can I use the Qubo Home Tab to view recorded footage from the Qubo video doorbell?

No, you cannot use Qubo Home Tab to view recorded footage from the Qubo video doorbell.

Does the Qubo Home Tab have a touchscreen interface or do I need to use physical buttons?

The Qubo Home Tab features a capacitive touchscreen interface, complemented by a single physical button located on the back of the device. Pressing this button once presents the user with 2 options put Tab in Sleep mode or initiate a Factory Reset. A long press of the same button provides 2 options to Power off or Reboot the device.

Can I integrate the Qubo Home Tab with third-party home security systems or devices?

Qubo home tab does not support integration with third-party home security devices. Home tab only supports integration with Qubo Video Doorbell pro. (Later support for older versions of Qubo Video Doorbell would also be rolled out.)

Does the Qubo Home Tab have an option to adjust brightness for night time use?

  • Tap on Device settings on the top right corner
  • Under display drag and adjust the brightness according to your preference.

OR

How Do I change the Aspect ratio of the Video call on my Qubo Home tab?

You can change the aspect ratio by tapping on the top right corner and you get to choose between 16:1, 1:1, 9:16

Do I get the option to pinch in and out during video call to make the video smaller or bigger & two way talk with person outside?

Yes, you can do both pinching in and out & two way talk with person outside. For pinching drag the video up and down or pinch to adjust & for two way talk tap on Mic button and start talking with person outside.

How do I view the live feed on my Qubo Home tab of my VDB pro?

Once both devices are in same account and same unit, tap on the Video doorbell Icon on your Home tab display

How do I unlock my Qubo door lock from my Smart home tab?

There could be multiple reasons. Please check below:

  • Once both are paired, tap on the Qubo door lock icon on your home tab display
  • Tap on Yes
  • Your Qubo door lock is Unlocked
Can put my home tab in silent/Disable Video call mode when I am away from home to receive calls only on my Mobile device?

  • Open Qubo application
  • Tap on My devices
  • Under display option Tap on Home tab
  • Tap on Video Call toggle to disable calls on Home Tab

Can I use Smart Home tab without VDB pro?

For unlocking the full potential of the Home Tab, it's recommended to use it with the VDB Pro. Without the VDB Pro, the Home Tab can only function as a Digital Photo Frame.

Can I use Smart Home tab alone with Qubo Smart Door lock?

No, you cannot use Smart Home tab alone with Smart door lock, as you need VBD Pro to work as a bridge between them to connect and work seamlessly.

Can I see the Low Battery Status of my Qubo smart lock on my Smart Home tab?

Yes, Smart Home Tab does display battery status after battery has gone below 30% of your Qubo Door Lock.

Can turn off the display of the Smart Home tab?

  • Tap on Display off option on top right corner
  • Tap on Ok to turn off the display

Or

  • Tap the physical button at the back once
  • Tap on Sleep

What is the use case of the different slots available at the back of the device other than power supply?

Slots at the back other than power supply are being blocked for use, but in the future Qubo will define use cases around it.

What can I do if my device is not connecting to Wi-Fi?

Refresh the Wi-Fi & check if the issue is solved or Else reboot the device.

How to reboot the device?

Long press on the physical button behind the tab until you see the option to reboot the tab and tap on reboot.

Connection and Commission
What is the Mode of connectivity of Qubo Home Tab?

The Qubo Home Tab operates on the 2.4GHz Wi-Fi network. For seamless operation, both the Tab and the Video Doorbell (VDB) must be connected to the same router.

Does Qubo Home Tab need constant internet connection to work?

The Qubo Home Tab doesn't require a constant internet connection. As long as both the Home Tab and the Video Doorbell (VDB) are connected to the same local area network (LAN), Home Tab will function seamlessly.

Maximum distance Range between Qubo home tab and Wi-Fi router?

The maximum distance between Qubo home tab and Wi-Fi router is 5 meters.

How do I set up the Qubo Home Tab?

Make sure your Video Doorbell Pro is already commissioned on your device.

  • Open Application and tap on Add Device
  • Choose unit location same as your VDB pro and Tap on VBD and then Tap on Qubo Home Tab Option
  • Tap on Yes if your Qubo home tab is powered on and is connected to a Wi-Fi
  • Again Tap On Yes
  • Scan the QR code on Qubo Home tab using your device camera and tap on Continue
  • Once processing is complete, tap on Continue & Qubo Home tab gets automatically paired with your VBD pro given that you have commissioned both the devices from same account and also both are in same UNIT and Space.

How do I Update my Qubo Home Tab Wi-Fi?

  • Tap on settings icon on top right of the screen
  • Tap on Wi-Fi
  • Choose your Wi-Fi connection and Enter your password
  • Tap on connect
  • Once your Wi-Fi is connected tap on Continue

How do I pair my Qubo Smart Door Lock with my Qubo Smart Home Tab?

If your Qubo Video Doorbell Pro is already paired with your Qubo Smart Door Lock, you only need to pair your Video Doorbell Pro with your Home Tab. This action will automatically pair your Qubo Smart Door Lock with your Qubo Smart Home Tab.

How many Smart Home tab can I connect with one VDB Pro?

You can connect 2 Smart home tab with one VBD Pro

How many VDB pro can you connect with one Smart Home tab?

With one Smart Home Tab you can connect to VDB pro

My VDB pro is online and I am unable to get calls on my Home tab even though I am getting calls on my phone?

To resolve this issue please restart your Home Tab.

  • Press the physical button at the back once.
  • Tap on Power off & wait for the device to Shut down
  • Wait for few seconds and Press the physical button on the back again and Power On the Tab.
My Home tab is not showing my VDB Pro?

Please check if you have commissioned both the devices on the same account as well as same Unit.

Storage
Does Qubo Home Tab have In-Built storage?

Yes, Qubo Home tab have In-built storage of up to 8GB.

Does Qubo Home tab have expandable storage via external SD card?

No, Qubo Home tab does not support expandable storage via external SD card

Does Qubo Home tab have expandable storage via Cloud?

No cloud storage support on this device.

How can I view storage on my Qubo home tab?

  • Tap on Device setting
  • Scroll down and tap on storage

About Device Settings
How Do I Reset my Qubo Home tab?
  • Tap on device settings on top right corner of your Qubo Home tab display
  • Scroll down and tap on Reset device
  • Tap on yes
  • Once the reset process is complete, your device is ready to use.

Or

  • On the back of your Qubo Home tab tap on Power button once
  • On screen tap on Reset Option
  • Once the reset process is complete, your device is ready to use
How do I change Ringtone on my Qubo Home tab?
  • Tap on device settings on top right corner of your Qubo Home tab display
  • Under Audio tap on Ringtone
  • Choose your Ringtone and tap on Save
Can I adjust the Volume of the Ringtone of my Qubo Home tab?

  • Tap on Settings on top right corner.
  • Scroll down in Audio section Drag and adjust the volume bar of the ringtone according to your own preference

How do I check software update on my Qubo home Tab?
  • Tap on Device settings.
  • Scroll Down and tap on Check Software update.
  • Tap on OK if there is no Software update.
How do I update software of my Qubo home tab?
  • Tap on Device settings
  • Scroll down and tap on Check software update
  • Tap on Yes for software update
Can I turn off the screen saver mode on my Qubo Home tab?
  • Tap on device setting on the top right corner
  • Toggle off the screen saver to turn off the screen saver mode
Can I adjust the duration of photo display time on the screen saver mode?
  • Tap on device settings on the top right corner.
  • Select the duration for the photo time display according to your preference.
What happens if I tap on Clear Data in Device settings option?

Tapping on Clear Data option will clear all the data, which means it will only delete all the photos you have in your gallery.

Gallery Settings
How do I add Images to my Qubo Home tab?
  • Open Qubo application & tap on Home Tab under Display option
  • Select the images you want to upload in your tab and tap on proceed
  • Select the aspect ratio in which you want to upload your image and Tap on Next
  • Preview the image and tap on proceed. Your image is uploaded on your Home tab
When Qubo Video Door Bell Pro senses motion how will it notify me?
  • Tap on Gallery Icon on your Qubo home tab display
  • Tap on 3 vertical dots on top right corner
  • Tap on Delete option
  • Select the Image and tap on delete
  • Tap on Yes
  • Image is deleted
Can I delete Pre-Loaded Images on my Qubo Home tab?

Yes, you can delete pre-loaded images on your Qubo Home tab device.

Can I put some selected images as screen saver on my Qubo Home tab?
  • Tap on Gallery
  • Tap on 3 vertical dots on top right corner
  • Tap on choose screen saver
  • Select the images you want to put as screen saver
  • Tap on Save
How many photos can I transfer in one go from my mobile to my Qubo home tab?

In one go you can only transfer 10 images at max

Can I upload Videos on my Qubo Home Tab?

No, you cannot upload videos on your Home tab. It supports only static images.