Qubo Smart Wi-Fi Lock Gateway is an accessory that works in conjunction with the Qubo Smart Door Lock. It enables remote control and monitoring of your door lock, allowing you to lock or unlock your door from anywhere using the Qubo App.

The Qubo Smart Wi-Fi Lock Gateway is plugged into a power outlet near your Qubo Smart Door Lock. It connects to your home's Wi-Fi network and uses the internet to communicate with the Qubo App. Through the app, you can remotely control your door lock, check its status, and receive real-time notifications.

Yes, you can add a Qubo Smart Wi-Fi Lock Gateway to your lock setup even if you have been accessing your Qubo Smart Door Lock via Bluetooth only. The gateway enables remote access and requires initial setup to connect it with your lock.

The Qubo Smart Wi-Fi Lock Gateway supports Wi-Fi networks that operate on the 802.11b/g/n (2.4 GHz) frequency.

• Verify your Wi-Fi connection to ensure that your Internet is functioning properly.
• If your Internet is working fine, proceed with rebooting your Qubo Smart Wi-Fi Lock Gateway:
  • Unplug the device from the power outlet.
  • Wait for a few seconds.
  • Plug the Qubo Smart Wi-Fi Lock Gateway back into the power outlet.
• After rebooting, observe the LED indicator on the Qubo Smart Wi-Fi Lock Gateway:
  • Initially, there should be no light for a few seconds.
  • Eventually, the LED indicator should start pulsating green slowly, indicating that the Qubo Smart Wi-Fi Lock Gateway is now operational.
• If, after the reboot, the Qubo Smart Wi-Fi Lock Gateway flashes green rapidly, it means the reset attempt failed, and the device is trying to reconnect to the previous Wi-Fi setup.
• If the reboot didn't resolve the issue, you can try disconnecting and reinstalling the Qubo Smart Wi-Fi Lock Gateway using the Qubo App:
  • Open the Qubo App and navigate to the Settings menu (gear symbol).
  • Select the Qubo Smart Wi-Fi Lock Gateway from the list of devices.
  • Choose "Disconnect Device" from the available menu options.
  • On the following screen, confirm the disconnection by selecting "DISCONNECT."
  • These steps complete the disconnection process. You can now proceed to reinstall the Qubo Smart Wi-Fi Lock Gateway using the provided instructions.
• If the Qubo Smart Wi-Fi Lock Gateway still doesn't display any light activity, attempt plugging it into a different power outlet.

By following these steps, you should be able to troubleshoot and restore the connectivity of your Qubo Smart Wi-Fi Lock Gateway.

For optimal performance, the gateway and lock should be positioned within 9 feet of each other with a clear line of sight between them.

No, the Qubo Smart Wi-Fi Lock Gateway does not have a backup power source. During a power outage, you can still access your lock over Bluetooth, but remote access through the internet will be unavailable.

To access your lock remotely, simply open the Qubo App, navigate to the lock screen, and the app will automatically connect to your lock using the best available method, either Bluetooth or Wi-Fi. The app will handle the connection for you. The icon on the upper right of the lock screen indicates your current connection method.